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What should you do if your State College home alarm system goes off?

July 03, 2023
Home security alarm notification on smartphone.

Your home security system shields your residence – and your loved ones – against the various risks you might experience, like break-ins, flooding, and fire. Despite the fact that your home may be prepared, that doesn’t necessarily mean you are. Do you have a good idea of what to do if your State College home alarm system goes off? The blasting of an alarm is often shocking, disorienting, and may incite panic. Your best option is to stay level-headed and abide by these simple tips.

Steps to Take When Your Home Alarm System In State College Goes Off

Nobody wants to be in this dilemma, but it’s also the reason why you ordered a home alarm system in the first place. You’re roused in the middle of the night with the distinct blasting of an alarm after a home security component has been triggered. So what should you do?

  1. Try not to panic. This is easier said than done when your home security alarm is blasting, and your heart is beating rapidly. But keeping a cool head is the best way to appraise the situation. Avoid the temptation of trying to deal with the emergency yourself and permit your monitoring professionals and first responders to do their job.
  2. Take care of your family members. Your main focus should be your loved ones and moving them out of danger. If you are dealing with a burglary, this might include proceeding to an appointed secure area as far from entry points as possible. The intruder was probably already scared off by the alarm, but it’s always smart to be extra cautious. If there’s smoke or a fire, please vacate your house right away.
  3. Don’t forget your cell phone. The vast majority of homeowners keep their smartphones with them at all times these days, but you could neglect to pick it up during a crisis. Try to remember it. You’ll be able to keep in contact with your monitoring experts and receive updates through your home security app.

Work With Your 24-hour Monitoring Team

Any time your home alarm system in State College goes off, your 24-hour monitoring professionals will act immediately. The first move is to verify your alarm, and that includes getting in contact with you. The guideline they follow depends on the sort of emergency. To illustrate, if the emergency is due to a medical situation, a single attempt will be made to contact you before first responders are sent out. If you’re dealing with an intrusion - the most frequent type of alarm - a monitoring agent will adhere to these guidelines to reach out to you:

  • An attempt will be made to contact you using the touchscreen interface. You will generally be required to supply a passcode.
  • If that effort doesn’t result in a response, a call is made to your primary contact number.
  • A second number or your first contact person is tried next.
  • If you still can’t be reached, local police are dispatched.
  • Your monitoring professionals will attempt to reach you again after emergency personnel are alerted.

If you're not in a situation where you can converse with monitoring staff, don't worry. Assistance will still be dispatched even if you're not available to confirm the emergency.

Be prepared for any crisis with a Vivint home alarm system in State College

Get prepared for any situation with a modern home alarm system in State College from Vivint. Contact (814) 752-4276 to begin the customization of your home’s protection today.